We offer a friendly environment, challenging projects, and team-orientation to foster innovation and creativity. We also provide complete educational training to help employees fulfill their dreams of personal development.

For immediate consideration, please email your resume to
hr@bectechnologies.net

Employment Opportunities

Sales Engineer

Sales Engineer

Sales Engineer BEC Technologies, a fast growing broadband networking & Cellular M2M solution provider is looking for a professional, energetic, self starter to fill the position of Sales Engineer to be based in Richardson, TX area. This position is responsible for pre-sales & post sales technical engagement with the customer, including product support, product demonstrations and technical presentations.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Pre-sales and post sales product support of BEC’s FTTx, xDSL, 4G LTE fixed wireless, M2M/IoT and other BEC’s Cloud Management platform.
• Work and support customers to design network architecture and applications.
• Provide solution for field technical and configuration issues.
• Assist customer in network configuration and troubleshooting.
• Provide customer demonstration of configuration of BEC products.
• Support regional sales team to complete successful product trials & evaluations.
• Perform technical training and education to customers.
• Travel to customer sites to support lab testing and/or field trials

QUALIFICATIONS

• BA/BS degree in Computer Science, Electrical Engineering or other equivalent experience
• 40% domestic travel is required
• 5 or more years of product support experience in computer networking industry
• Understanding of 3GPP protocols, specs and technologies (LTE, GSM, CDMA).
• Extensive knowledge of Telco, ISP and carriers’ networks and operations
• Understanding of network technologies including xDSL, GPON, Active Ethernet, Wireless LAN, 4G LTE and other networking technologies
• Excellent presentation and communication skills are required
• Working experience with telephone carriers or service provider (ILEC, CLEC, IOC and ISP) is required.

Marketing Coordinator

Marketing Coordinator

BEC Technologies, Inc. seeks talented Marketing Coordinator. The Marketing Coordinator will work with all levels of marketing staff and is responsible for the tactical execution of marcom projects to support expansion and growth of the company, its products, and services worldwide. This role involves managing all aspects of marketing campaigns and programs, lead generation, company sales events, tradeshow coordination, email marketing as well as various other marketing tasks.
The candidate will be highly organized and work with guidance, independently, and collaboratively to develop, coordinate and execute project plans under tight deadlines. The candidate is expected to become knowledgeable of the BEC products and strategy, and be prepared to take ownership and sole ownership of assigned roles/responsibility

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Assisting team members in overall marketing planning, tasks and coordinating marketing projects and activities as requested
• Research, develop and support lead list generation initiatives that support sales & marketing
• Execute lead generation and nurturing activities to support sales goals including: email campaigns, PR, influencer outreach, social media and more to engage high quality leads
• Measure, track, analyze, and regularly report on the effectiveness of overall demand generation; create projections and measure ROI
• Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases
• Plans, Manages and coordinates logistics associated with trade shows. (Including but not limited to booth space rental and layout/design, promotion, meeting rooms, pre-show and post-show communications, shipping products to tradeshows, trade show schedule, set up and tear down) and measure ROI
• Research and Maintains a list of tradeshow/event schedule relative to target markets and business direction. and show schedules
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt
• Ensure processing of leads in CRM system and distribution to sales force
• Ensure social media activities are fully integrated with other communications efforts

QUALIFICATIONS

• Must know and understand advanced features of Excel, Word, Outlook, PowerPoint and knowledge of HTML.
• Strong organizational and project management skills with the ability to multi-task.
• Excellent verbal and written communication skills, attention to detail and high level of customer service skills.
• Experience managing outside agencies and vendors
• Ability to adapt and work in different styles, both quickly and collaboratively
• Organized and detail oriented, with the ability to work quickly and collaboratively
• A great attitude and strong work ethic

Sales Executive Business Development

Sales Executive Business Development

BEC Technologies, a fast growing broadband Wireless/Cellular, M2M/IoT device & cloud solution provider is looking for a professional, energetic, self-starter to fill the position of sales/account executive in its Richardson TX office. For more information about the company please visit www.bectechnologies.com.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Promote and sell BEC’s WWAN/Cellular devices, Wireline Gateways and cloud solutions by written & verbal presentation of BEC’s value proposition.
• Understand BEC’s products and services – how they are differentiated, priced, and competitively positioned
• Create product proposals that position BEC products as the best solution.
• Develop and execute sales strategies for assigned accounts and/or region.
• Create lead generation strategy and work with marketing team to execute campaigns
• Participate in trade shows, customer or partner training/promotional events.
• Support regional VP and senior sales managers on achieving quarterly sales goals.
• Set and achieve sales targets and goals on a monthly and quarterly basis.
• Support sales and marketing activities of BEC’s customers and channel partners.
• Coordinate and handles all customer requests including solution proposal, product evaluation, quotation, forecasting, pricing, site visits etc.
• Assist the customer in the resolution of all issues
• Participate in sales team calls and market development activities
• 25% travel may be required.

QUALIFICATIONS

• 3~5 years of customer service and/or sales experience is required
• Strong phone prospecting and cold calling skills
• Ability to communicate effectively and be able to work independently
• Experienced in sales CRM tools such as Salesforce
• Proficient in Outlook, Word, Excel, and PowerPoint
• Organized and detail oriented, with the ability to work quickly and collaboratively
• A great attitude and strong work ethic
• Prior customer service or sales experience is required

Inside Sales Representative

Inside Sales Representative

BEC Technologies, a fast growing broadband & M2M networking equipment supplier is looking for a professional, energetic, self starter to fill the position of inside sales representative in its Richardson TX office.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Promote and sell BEC products and services via cold calling and email communications
• Take inbound and make outbound sales calls to prospects and existing customers
• Attend trade shows and customer demonstration events
• Provide sales support to regional sales managers and senior sales managers
• Coordinate and handles all customer requests including order entry, pricing, forecast, billing, shipping confirmation etc.
• Assist the customer in the resolution of all issues
• Participate in sales calls and market development activities
• 20% traveling may be required
• Perform other duties as assigned

QUALIFICATIONS

• Prior customer service or sales experience is required
• Strong phone prospecting skills
• Ability to communicate effectively and be able to work independently
• Experienced in sales CRM tools such as Salesforce
• Proficient in Outlook, Word, Excel, and PowerPoint
• Organized and detail oriented, with the ability to work quickly and collaboratively
• A great attitude and strong work ethic

EDUCATION

• College degree or equivalent experience preferred.

Channel Development Manager

Channel Development Manager

The Channel Development Manager works with existing and prospective partners in promoting and selling BEC’s wire-line and cellular connectivity solutions. The focus of partner development is about learning customer needs and understanding how BEC’s value proposition can address the business objectives, risks, and opportunities of our partners and their clients.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Achieve sales revenue quota objectives consistently on a quarterly basis in support of regional growth objectives.
• Has a strong understanding of customer needs; uses customer feedback and leverages cross-functional team to improve sales/customer experience
• Takes ownership of difficult and demanding account situations that may impact the relationship with the customers and/or partners
• Addressing customer proposals, bids, RFP. RFI, quotes etc.
• Builds and maintains a strong working relationship within account set based on trust and respect and professional sales skills.
• Regularly visits and work closely with the partners to secure development
• Overcomes business, customer and competitive challenges.
• Works with marketing on developing effective campaigns, promotions, and incentives to consistently achieve business objectives and increase demand.
• Work closely with Channel, Partners, and marketing to ensure effectiveness of the Channel Program
• Leading in setting up the quarterly and yearly business reviews with the partners
• Act as point of contact with nominated partners • Develop and implement partner program strategies
• Manage the communication with partners

QUALIFICATIONS:

• BS or higher in business, marketing, communications, and computer related degrees.
• Minimum 10 years of channel sales experiences in telecom, enterprise, public or general IT industries.
• Basic understanding of cellular, broadband, industrial & enterprise IT, and networking technologies.
• At least 5 years’ experience in working with VAR’s, MSP’s, ISV’s, SI’s, and IT distributors.
• Proven sales track record, ideally in selling cellular, M2M, broadband networking solutions and services
• Results orientated, good team work and leadership.

HR Accounting Manager

Accounting Manager

BEC Technologies, a fast growing broadband networking product supplier is looking for a professional, energetic, self-starter to fill the position of Accounting Manager. The ideal candidate will have 2 – 4 years general accounting and HR experience, including hands on experience with general ledger and day to day accounting operations in a fast paced, growing company.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Maintain and prepare company and financial records.
• Balance Sheets, Profit & Loss, bank reconciliation, journal entry, Petty Cash reconciliations, generate weekly cash flow.
• Process payroll, Retirement Plans, sales commissions, and expenses
• Manage AP and AR. Liaison with bank on all financial matters.
• Implement HR procedures, maintain employee records and policy manual in accordance with state and federal laws, payroll preparation, administer employee health insurance plan
• Manage all regular audits for insurance, city business tax and sales taxes.
• Negotiate production service contracts with production service companies for international transactions.
• Budgeting and financial projections.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel.
• Review and resolve customer & vendor issues and discrepancies.
• Daily review of sales invoices for accuracy.

QUALIFICATIONS

• BA/BS degree in Accounting, Finance, other related field or equivalent experience
• 5 years experience of professional Accounting/HR practice
• Must be familiar with QuickBooks and/or Peachtree accounting Software
• Must be familiar with ADP payroll processing • Working knowledge of MS Excel, Access, & Outlook required.
• Strong communication skills required.
• Excellent organizational skills, ability to prioritize when working on several projects simultaneously, and a strong attention to detail.
• Ability to maintain confidentiality is essential.

Systems Engineer 1

Systems Engineer I

A Systems Engineer is responsible for configuring, testing, and troubleshooting BEC’s device products in customer’s lab or field networks. And ensure BEC’s products perform as expected within customers’ networks and standards during pre-sales and post-sales service period. Systems Engineer is also required to identify problems and product shortcomings using hardware & software diagnostic tools and make resolution or improvement suggestions to design engineers.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Configure, test and verify BEC’s DSL, wireless, fiber and 3G/4G LTE access router devices in labs and live customer WAN/LAN networks.
• Consult with design engineers in fixing field issues, analyzing device system logs, and capture test data o RF measurements for resolving issues.
• Analyze WAN network operating data and ATM/IP message captures related to issues with BEC’s devices and customers’ equipment.
• Confer customers on determining device routing configuration, testing and deployments requirements.
• Program and compile BEC device software & firmware to operate within carrier network specifications.
• Implement and support carrier customers’ broadband network build-out and deployment plans.
• Resolve any radio cell site design and sector antenna installation issues.
• Support the engineering team with any additional testing to meet project mile stones.
• Design and perform test plans in the labs as well as in the field
• Proactively look for opportunities to improve and update test processes
• Analyze network log files, RF signal charts, IP messaging and provide resolution recommendations to engineering and manufacturing divisions.
• Develop, implement, and maintain customer network configuration and service profiles.
• Interface with carriers’ engineers and setup capability for network analytics/debug sessions.
• Provide feedback into the device requirements and test plans based on the findings from the field-testing activities.

QUALIFICATIONS

• BS degree in Electrical Engineering/Computer Science/Telecommunications Required.
• 2- 3 years of experience with mobile device testing (LTE, EVDO/HRPD, CDMA, IMS, VoLTE, SIP, RTP, RTCP). Familiarity with SIP/RTP/RTCP protocols.
• 2-3 years of Device data collection and post-processing software, e.g. QXDM, QCAT, Wireshark, Accuver XCAL or XCAP or other equivalent software packages.
• 2+ years experience writing technical documentation, preferably test plans/ requirements/ specifications.
• Familiar with IP and related technologies including IPv4, IPv6, IPSEC, Routing protocols, Networking protocols.
• Familiar with various nodes on the LTE/CDMA/UMTS networks
• Familiar with using various 3GPP, 3GPP2, and CTIA standards
• Ability to multi-task between several high priority initiatives simultaneously and to organize and process large amounts of data.
• Experience in working with device and/or infrastructure vendors.
• Ability to grasp new technologies and react in fast changing environment.
• Strong interpersonal skills with proven ability to work with multidisciplinary teams.
• Excellent written and oral communication skills.

Director of Operations & Planning

Director of Operations & Planning

JOB OVERVIEW:

The main areas of focus for the Director of Operations & Planning are, to drive and oversee the production/logistics process according to forecasted demand and customer service requirements, to manage inventory/material planning and supply chain strategies. This position is also responsible for eectiveness and continuous improvement of quality control systems and internal procedures.

MAIN RESPONSIBILITIES:

• Manages all activities associated with work orders, production schedules and ensures that actual production/productizing meets customer requirements.
• Controls various cost factors to ensure maximum utilization of available capacity and resources.
• Manages inventory and material planning according to demand forecast.
• Aged and excess inventory management
• Develop and oversee the QA & RMA systems to ensure all product quality and customer satisfactory levels are met
• Develop and coordinate daily & weekly capacity plan with operations, engineering, and sales teams based on demand to meet overall customer service requirements.
• Leads the complete integration of new planning systems to include forecasting, demand planning, inventory planning, and supply planning
• Drive the supply chain and operational initiatives to implement or recommend changes of procedures to reduce the operational costs.
• Close communication and coordinate with overseas suppliers/manufacturers to ensure seamless supply chain cycle and resolve any production, shortage or quality issues.
• Lead and resolve customer service issues with sales and customer service team.
• Oversees quality control system for all inbound & outbound shipments.
• Perform all other duties and special projects as assigned.

QUALIFICATION & SKILLS:

• Passion for exceeding internal and external customer expectations
• Experienced in creating systems and processes to deliver repeatable service results
• Understanding of factory production and product supply environment
• Inventory management and forecasting principles
• Systemic problem solver, implementing solutions to solve root cause problems
• Strong Supply Chain experience and information systems skills
• Sets expectations, tracks results, and manages accountability
• Strong written, oral, and facilitation skills
• Excellent listener. Empathetic to individuals concerns and directs necessary follow-up actions
• High energy. Assertive, energetic, and a self-starter

MINIMUM EDUCATION AND EXPERIENCE:

Education:

Undergraduate degree in Engineering, Business, or related Supply Chain program. Supply Chain certications considered a plus.

Experience:

• 10+ years of planning, operations, QA or production experiences with Supply Chain & customer service responsibility.
• 5+ years working experiences with overseas manufacturers and suppliers.

Language Skills:

• Fluency in English is a must.
• Fluency in Mandarin Chinese or Korean is a plus.

Technical Support Rep

Technical Support Rep

JOB OVERVIEW:

Technical Support Representatives will provide technical and logistical problem resolution to customers (telco, carriers, service providers, end users) by performing troubleshooting, diagnosis and guiding customers through step-by-step technical and logistical solutions. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform other related works as required.

RESPONSIBILITIES:

• Drive pre and post-sales customer product support including set-up, customization, configuration etc.
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Work with customers and engineers to gather network logs, captures, and analyze the issue by evaluating and analyzing the symptoms;
• Diagnose and resolve technical hardware and software issues involving broadband services including Wifi, 4G/LTE, DSL, Cable, fiber switches, routers, VoIP etc.
• Research required information using available resources;
• Identify and escalate priority issues per SOP (Standard Operating Procedure).
• Redirect problems to appropriate engineering or operation personnel.
• Accurately process and record call transactions using company CRM tracking software;
• Offer alternative solutions where appropriate with the objective of retaining customers;
• Organize ideas and communicate oral messages appropriate to listeners and situations;
• Follow up and make scheduled call backs to customers where necessary;

SKILLS & QUALIFICATIONS:

• Minimum 2~3 years of IT technical support or related experiences
• Must have excellent phone etiquette; Multi-tasking capabilities;
• Ability to speak and write clearly and accurately;
• Knowledge of basic IP routing, TCP/IP, WiFi, DSL/Cable broadband, 4G/LTE messaging and relevant software computer applications and equipment;
• Basic understanding of IP Triple Play applications (data, voice, video) and its supporting technologies.
• Knowledge of customer service principles and practices;
• Willingness to co-operate with others and work to the greater good;
• Proficient in Outlook, Word, Excel, and PowerPoint

EDUCATION:

College degree in network communication or equivalent technical experience.

BENEFITS:

BEC Technologies provides great employee benefits including: Medical, Dental, Vision, Life, IRA/401K, on-job training, paid vacations and personal leaves, and an opportunity to build your career in one of the most dynamic industries.