Case Study

Case Study: Armstrong Telephone Company

Using BEC devices, Armstrong Telephone has found BEC’s service to be easy to install, easy to use and customize to company needs.

The Customer

Providing quality telecommunication since 1946, Armstrong Telephone Company is an independent telephone company owns and operates locally. They have offices in West Virginia, Maryland, Pennsylvania and New York where dial tone, DSL, FTTX, and various other hicap (T1, DS3, etc.) services are offered. With the help from its partner Armstrong Cable, which offers traditional triple play over Coax, Armstrong continues to expand in the ever-changing world of telecommunications and beyond.

Challenges

Before partnering with BEC Technologies, Armstrong Telephone was struggling in finding quality products that not only could be easy to install, use, and customize to company needs. But more importantly, the products could have a higher standard of quality and service that stopped suffering from repeated failures and bad RMA (Return Merchandise Authorization) experiences.

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Case Study: Silver Star Communications

BEC Provides Reliable Coverage in Rural Star Valley

The Customer

Silver Star Communications was the first telephone company in the lower Star Valley community of Wyoming. It was organized and financed by a group of ranchers and businessmen in 1926 and was incorporated in the State of Wyoming in 1948, where it was first operated by Sterling Weber.

In July 2010, Silver Star was awarded two broadband grants from the National Telecommunications and Information Administration (NTIA) through the Broadband Technology Opportunities Program to complete fiber-optic projects from Jackson through Moran and over Togwotee Pass and from Jackson to Victor over Teton Pass, significantly advancing the broadband capabilities in the region and improving the reliability of communications in the State of Wyoming.

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Case Study: Custer Telephone Cooperative Inc.

When Others Failed, BEC Provides Customer Service and Support You Can Count On

Executive Summary

Custer Telephone was looking for a reliable service to expand their Broadband and Wi-Fi services in the greater Challis community in Idaho. Past devices provided a very limited life span, needing to be rebooted often and often times needing to be replaced due to product not working after power outages. BEC successfully deployed xDSL and LTE products in addition to providing customer service and support Custer Telephone could count on.

The Customer

Custer Telephone Cooperative Inc. is a nonprofit organization based in Idaho, serving the greater Challis community for over 60 years. Custer Telephone offers a variety of internet services within the state of Idaho, including DSL, fiber-to-the-home and fixed wireless.

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Case Study: West Central Wireless

BEC Technologies Exceeds Client Expectations and Fixes ALL Network Issues

Executive Summary

West Central Wireless is one of the largest rural fixed wireless providers based in San Angelo, Texas, with satellite offices in Brady, Texas. Their cellular services consist of 850 MHz HSPA and GSM networks, along with legacy D-AMPS (TDMA) and CDMA networks. West Central Wireless needed to upgrade their network to a reliable service that could handle its large customer base. One of the key aspects of this process was finding a reliable service with more bandwidth for broadband services to cover more distance. Thus far, West Central Wireless is using BEC’s 4G LTE and Remote management products successfully throughout the rural areas of Central and West Texas.
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Case Study: The Buggs Island Telephone Cooperative

BEC Devices Enables BIT to Expand their Cellular, Broadband, and Wi-Fi Services across 5 Counties.

The Buggs Island Telephone Cooperative (BIT) is in the process of expanding its Cellular, Broadband, and Wi-Fi offerings in south central Virginia. One of the key aspects of this process was finding a reliable service with more bandwidth for broadband services to cover more counties. Thus far, B.I.T. is using BEC’s LTE products exclusively and successfully throughout 5 counties in the rural areas of south central Virginia.
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Customer Success Story: MobiNet, LLC

The Customer:

MobiNet LLC of Gilmer, Texas is a provider of fixed LTE broadband services, which enables faster and more reliable internet services to those previously underserved rural areas.

Why the Choice of BEC?

In order to ensure the best possible range, speed and reliability, MobiNet began in-depth testing of various CPE to find the best match for its service offerings and quality standards. As a result of those tests, MobiNet has chosen the BEC 6200 Series IDU and 6800 Series ODU as their CPE products for their current and future network expansion.

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Customer Success Story: LigTel Communications

The Customer:

LigTel Communications offers high-speed Internet services throughout Noble & Lagrange counties and in parts of Elkhart, Dekalb, Steuben, Koskisco, and Whitley counties in Indiana. LigTeL Communications also offers fiber-to-the-home (FTTH), digital television service, and local phone services.

The Success of Choosing BEC’s Products

“We have been very pleased with the performance and ease of use of the BEC LTE Radio”

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Customer Success Story: Nemont Telephone Cooperative

The Customer:

Nemont Telephone Cooperative, headquartered in Scobey, Montana, offers its 22,000+ customers a variety of high speed Internet services via DSL, Fiber-to-the-home (FTTH), and 4G LTE. With more than 50 years, Nemont has enjoyed doing business, serving and living in the communities by offering cooperative education, telephone etiquette sessions and job shadowing at no charge. The e-rate program has brought over $2.5 million in discounted services to their service areas. Nemont also supports area clubs and businesses as well as social and civic organizations.

The Success with BEC’s xDSL and FTTH Products

To maintain the highest quality of service and customer satisfactions Nemont selected BEC’s 7800TNR2 5-port wireless multi-service gateway for both DSL and FTTH services. BEC 7800TNR2’s ease of configuration and flexible installation options greatly help reducing the support burden of Nemont’s technical teams.
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Customer Success Story: Bug Tussel Wireless

 The Customer:

Bug Tussel Wireless, based in Green Bay Wisconsin, offers high speed Internet & security services to rural customers in over 20 counties throughout central & southern Wisconsin. Bug Tussel’s hometown door-to-door marketing approach has been very successful, providing local independent sales agents to offer various Internet and security service packages over 3G/4G fixed wireless networks.

The Success of Choosing BEC’s Products

Recently Bug selected BEC’s 6200WZL series of 3G and 4G LTE broadband gateways for their deployment of high speed Internet services. The 6200WZL provided robust availability of internet services to rural customers, and has an optimized antenna design to significantly increase coverage areas for customers.
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Customer Success Story: Green Hills Companies

The Customer:

Green Hills Companies has been in business since 1952, and began as Green Hills Telephone Corporation. The owners are their patriots. Green Hills Companies is a small, rural services provider offering cutting-edge technology for phone, Internet and video to their subscribers. They were one of the first telephone companies in Missouri to offer a 700MHz solution in 2003-2004 and IPTV video service to their customers in 2005.

“When they need something new, everyone says—let’s see what BEC’s got.”

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