Case Study in FTTH

Case Study: Armstrong Telephone Company

Using BEC devices, Armstrong Telephone has found BEC’s service to be easy to install, easy to use and customize to company needs.

The Customer

Providing quality telecommunication since 1946, Armstrong Telephone Company is an independent telephone company owns and operates locally. They have offices in West Virginia, Maryland, Pennsylvania and New York where dial tone, DSL, FTTX, and various other hicap (T1, DS3, etc.) services are offered. With the help from its partner Armstrong Cable, which offers traditional triple play over Coax, Armstrong continues to expand in the ever-changing world of telecommunications and beyond.

Challenges

Before partnering with BEC Technologies, Armstrong Telephone was struggling in finding quality products that not only could be easy to install, use, and customize to company needs. But more importantly, the products could have a higher standard of quality and service that stopped suffering from repeated failures and bad RMA (Return Merchandise Authorization) experiences.

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Customer Success Story: Nemont Telephone Cooperative

The Customer:

Nemont Telephone Cooperative, headquartered in Scobey, Montana, offers its 22,000+ customers a variety of high speed Internet services via DSL, Fiber-to-the-home (FTTH), and 4G LTE. With more than 50 years, Nemont has enjoyed doing business, serving and living in the communities by offering cooperative education, telephone etiquette sessions and job shadowing at no charge. The e-rate program has brought over $2.5 million in discounted services to their service areas. Nemont also supports area clubs and businesses as well as social and civic organizations.

The Success with BEC’s xDSL and FTTH Products

To maintain the highest quality of service and customer satisfactions Nemont selected BEC’s 7800TNR2 5-port wireless multi-service gateway for both DSL and FTTH services. BEC 7800TNR2’s ease of configuration and flexible installation options greatly help reducing the support burden of Nemont’s technical teams.
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