ConstantCare

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BEC ConstantCare Extended Warranty

BEC ConstantCare extended warranty service provides you with a high level of support & protection for your 4G/LTE device investments. Along with optional BECentral Proactive Cloud Management Suite, ConstantCare underscores our commitment to consistently anticipate and meet your service deployment needs. It also provides essential service elements available to you throughout a product’s service life cycle. When you choose the ConstantCare Service Plan you will find that the cornerstone of our service is very simple--enabling to increase the return on your investment and extend the operations of your equipment.

Key Benefits of covering with ContantCare Extended Warranty:

  • Designed for carriers & managed service providers
  • Stay up-to-date with latest features and upgrades
  • Minimize down time due to device failure
  • Reduce troubleshooting time and support costs
  • Easy access to technical resources
  • Customer service that knows your network

 

BEC’s ConstantCare Extended Warranty Service includes:



 

BEC ConstantCare Extended Warranty Plan Comparison:

  • Standard
  • 1 Year

  • TECHNICAL SUPPORT

  • Access to BEC Technical support via email, web or phone 8am to 5pm CST

  • Latest software/firmware releases

  • Product release notes

  •  

  •  

  • HARDWARE REPLACEMENT

  • Standard (5 Business Day)

  •  

  •  

  • ENHANCED SUPPORT

  •  

  • Extanded
  • 3 Year

  • TECHNICAL SUPPORT

  • Access to BEC Technical support via email, web or phone 8am to 5pm CST

  • Latest software/firmware releases

  • Product release notes

  • Training Documentation Updates

  • Assigned Technical Support Engineer

  • HARDWARE REPLACEMENT

  • Standard (5 Business Day)

  • Advanced (2-3 Business Day)

  • Expedited (1 Business Day)

  • ENHANCED SUPPORT

  • Guaranteed 24-hour response time

 

Call us at 972.422.0877 or contact your sales representative for a quote on this service. For more information on BEC ConstantCare plans and availability, please see ConstantCare Extended Warranty Plan Brief.

ConstantCare Extended Warranty Plan Brief