Delivering a seamless customer experience is essential in today’s omni-channel world. Today’s consumer is tech-savvy, hyper-connected, highly informed and brand agnostic; they expect that businesses, brands and marketers will meet their needs every time… or else .
Whether in-store or online, consumers expect to be able to make purchasing decisions without obstacles, when and where they want, using the device of their choosing, with hassle-free delivery and a range of convenient and secure payments options.
This is why Seamless exists, to be the meeting place for this brave new world of commerce. Seamless has a proud 20-year history as Australasia’s largest and longest running conference, bringing together the brightest minds in Retail, eCommerce, Payments and BankTech to ignite new ideas and deliver actionable insight that helps our audience think and act differently.

Each year, over 30,000 people around the globe attend a Seamless event to hear from thought leaders and innovators from across the retail and financial services sectors from around Australasia and across the globe. With 150+ leaders on stage across 7 conference streams, plus 100+ exhibitors to interact with, Seamless is a peerless retail event.

Seamless has also proudly become the ‘must attend’ event for vendors, suppliers and agencies looking to showcase their products and services, as well as have the opportunity to form lasting partnerships with the best and brightest minds in industry.
We’re 100% committed to constantly evolving the event so it meets the needs of industry and partners. It is my pleasure to welcome you to the event that’s changing the shape of Australasia’s retail and financial services sectors!