Case Study in Cloud Management

Case Study: West Central Wireless

Executive Summary

West Central Wireless is one of the largest rural fixed wireless providers based in San Angelo, Texas, with satellite offices in Brady, Texas. Their cellular services consist of 850 MHz HSPA and GSM networks, along with legacy D-AMPS (TDMA) and CDMA networks. West Central Wireless needed a way to manage all of their 8,000 units on one management platform. BECentral service enablement delivered a platform for West Central Wireless to improve operational efficiencies and optimize service delivery.

The Customer

West Central Wireless is a local mobile phone provider serving Central and West Texas based in San Angelo, Texas, with satellite offices in Brady, Texas. West Central was founded 25 years ago to provide the best cell phone service in west-central Texas. Their mission is to provide customers with the best products, services, and solutions helping to make their lives safer and worry-free.

Challenges

With over 8,000 assorted BEC units providing high-speed broadband wireless internet to their business and residential clients, West Central Wireless needed a way to remotely monitor those units in the field so that they could provide better technical support, should a problem arise.

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Case Study: West Central Wireless

BEC Technologies Exceeds Client Expectations and Fixes ALL Network Issues

Executive Summary

West Central Wireless is one of the largest rural fixed wireless providers based in San Angelo, Texas, with satellite offices in Brady, Texas. Their cellular services consist of 850 MHz HSPA and GSM networks, along with legacy D-AMPS (TDMA) and CDMA networks. West Central Wireless needed to upgrade their network to a reliable service that could handle its large customer base. One of the key aspects of this process was finding a reliable service with more bandwidth for broadband services to cover more distance. Thus far, West Central Wireless is using BEC’s 4G LTE and Remote management products successfully throughout the rural areas of Central and West Texas.
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Customer Success Story: Benefiting from BEC Remote Management

BEC Cloud Management System:

BECloud® is a Cloud-based centralized management platform designed to offer Service Providers an advanced level of remote access and management of BEC xDSL modems, routers and multi-service gateways. With its comprehensive management tools, the BEC Cloud Management System can minimize deployment, support expenses, and maximize the operational efficiency and profitability for a service provider.

Several Telcos find the BEC Cloud Management System enormously appealing in their testimonials:

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