When Others Failed, BEC Provides Customer Service and Support You Can Count On
Custer Telephone was looking for a reliable service to expand their Broadband and Wi-Fi services in the greater Challis community in Idaho. Past devices provided a very limited life span, needing to be rebooted often and often times needing to be replaced due to product not working after power outages. BEC successfully deployed xDSL and LTE products in addition to providing customer service and support Custer Telephone could count on.
Custer Telephone Cooperative Inc. is a nonprofit organization based in Idaho, serving the greater Challis community for over 60 years. Custer Telephone offers a variety of internet services within the state of Idaho, including DSL, fiber-to-the-home and fixed wireless.
BEC Technologies Exceeds Client Expectations and Fixes ALL Network Issues
West Central Wireless is one of the largest rural fixed wireless providers based in San Angelo, Texas, with satellite offices in Brady, Texas. Their cellular services consist of 850 MHz HSPA and GSM networks, along with legacy D-AMPS (TDMA) and CDMA networks. West Central Wireless needed to upgrade their network to a reliable service that could handle its large customer base. One of the key aspects of this process was finding a reliable service with more bandwidth for broadband services to cover more distance. Thus far, West Central Wireless is using BEC’s 4G LTE and Remote management products successfully throughout the rural areas of Central and West Texas.
BEC Devices Enables BIT to Expand their Cellular, Broadband, and Wi-Fi Services across 5 Counties.
The Buggs Island Telephone Cooperative (BIT) is in the process of expanding its Cellular, Broadband, and Wi-Fi offerings in south central Virginia. One of the key aspects of this process was finding a reliable service with more bandwidth for broadband services to cover more counties. Thus far, B.I.T. is using BEC’s LTE products exclusively and successfully throughout 5 counties in the rural areas of south central Virginia.
MobiNet LLC of Gilmer, Texas is a provider of fixed LTE broadband services, which enables faster and more reliable internet services to those previously underserved rural areas.
In order to ensure the best possible range, speed and reliability, MobiNet began in-depth testing of various CPE to find the best match for its service offerings and quality standards. As a result of those tests, MobiNet has chosen the BEC 6200 Series IDU and 6800 Series ODU as their CPE products for their current and future network expansion.
LigTel Communications offers high-speed Internet services throughout Noble & Lagrange counties and in parts of Elkhart, Dekalb, Steuben, Koskisco, and Whitley counties in Indiana. LigTeL Communications also offers fiber-to-the-home (FTTH), digital television service, and local phone services.
“We have been very pleased with the performance and ease of use of the BEC LTE Radio”
Nemont Telephone Cooperative, headquartered in Scobey, Montana, offers its 22,000+ customers a variety of high speed Internet services via DSL, Fiber-to-the-home (FTTH), and 4G LTE. With more than 50 years, Nemont has enjoyed doing business, serving and living in the communities by offering cooperative education, telephone etiquette sessions and job shadowing at no charge. The e-rate program has brought over $2.5 million in discounted services to their service areas. Nemont also supports area clubs and businesses as well as social and civic organizations.
To maintain the highest quality of service and customer satisfactions Nemont selected BEC’s 7800TNR2 5-port wireless multi-service gateway for both DSL and FTTH services. BEC 7800TNR2’s ease of configuration and flexible installation options greatly help reducing the support burden of Nemont’s technical teams.
Bug Tussel Wireless, based in Green Bay Wisconsin, offers high speed Internet & security services to rural customers in over 20 counties throughout central & southern Wisconsin. Bug Tussel’s hometown door-to-door marketing approach has been very successful, providing local independent sales agents to offer various Internet and security service packages over 3G/4G fixed wireless networks.
Recently Bug selected BEC’s 6200WZL series of 3G and 4G LTE broadband gateways for their deployment of high speed Internet services. The 6200WZL provided robust availability of internet services to rural customers, and has an optimized antenna design to significantly increase coverage areas for customers.
Green Hills Companies has been in business since 1952, and began as Green Hills Telephone Corporation. The owners are their patriots. Green Hills Companies is a small, rural services provider offering cutting-edge technology for phone, Internet and video to their subscribers. They were one of the first telephone companies in Missouri to offer a 700MHz solution in 2003-2004 and IPTV video service to their customers in 2005.
“When they need something new, everyone says—let’s see what BEC’s got.”
Pioneer is the third largest Independent Telephone Cooperative in the United States and is recognized as a leader in telecommunications throughout the state of Oklahoma. Diversification has contributed to the success of Pioneer along with its more than 140,000 members and customers throughout western Oklahoma and southern Kansas. Pioneer provides an array of telecommunications services including Local Telephone Service, Wireless Broadband, Digital TV, Cellular, High-Speed Internet, Long Distance, Security Systems, Business Solutions, and Yellow Pages Advertisement.
Pioneer Telephone Cooperative covers a vast majority of northwest Oklahoma with Telephone, Wireless, IPTV and Copper/FTTH Data service. This expansive coverage territory coupled with these high end services has been a great attribute to Pioneers growth, but can also become a burden to any reasonably sized technical crew. Due to the long truck roll travel distances and complexity of hardwired installs, Pioneer decided to look for alternative methods to the ever common, reliable, yet cumbersome Ethernet based IPTV installation.
BECloud® is a Cloud-based centralized management platform designed to offer Service Providers an advanced level of remote access and management of BEC xDSL modems, routers and multi-service gateways. With its comprehensive management tools, the BEC Cloud Management System can minimize deployment, support expenses, and maximize the operational efficiency and profitability for a service provider.